DrScore's 7 Physician Traits to Drive Patient Satisfaction

Filed in archive Cases , Opinion , Studies by Gloria Gamat on April 12, 2007

According to new survey/study recently released by DrScore (a patient advocacy research group providing an online environment for patients to rate their doctors for free and to use the site to locate and research doctors in any specialty) revealed the following specific characteristics of physicians that will drive patient satisfaction:

physician access

communication

personality and demeanor of provider

quality of medical care processes

quality of the healthcare facilities

office staff

While physicians and practices with overall negative ratings were most frequently tagged with negative ratings in the following characteristics: communication, barriers to access, care coordination, and interpersonal skills.

The study will be published in the March/April issue of the Journal of Medical Practice Management.

Read the full report.

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Response from: Steve Feldman (12/12/08 9:54pm)

This story hit the nail on the head. www.DrScore.com gives doctors and easy, inexpensive way to get anonymous feedback from their patients. It also helps doctors and the public by making doctors' overall patient satisfaction scores freely visible.

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